Part A: Communication Plan Portfolio
Draft Communication Strategies:
At least 2- 3 objectives on communicating JKL new policies and procedures to the manager and employees
developing an effective policy framework for managing internal communications and consultation, in accordance with organisational objectives, business ethics, and compliance requirements
communicating and building support for organisational initiatives and objectives
At least two audiences, for example, senior management, work teams, or individual employees
Senior Management – Note that the senior management team may be resistant to changes to communication strategies, policies and procedures. In particular, they are concerned that a new approach to communications may result in a less cohesive organisation.
Workers – workers will be trying to follow the new policies and procedures of the communication strategy.
Methods of communication or media
Meeting minutes, or minutes of meeting can be defined as the written record of everything that’s happened during a meeting. They’re used to inform people who didn’t attend the meeting about what happened, or to keep track of what was decided during the meeting so that you can revisit it and use it to inform future decisions.
It is important to capture the essence of the meeting, including details such as:
decisions made (motions made, votes, etc.)
next steps planned
identification and tracking of action items
Email is the most widely used tool for business communication at the workplace. Email serves as an effective way to send one-way messages or engage in two-way interaction that doesn’t have time urgency. When employees send emails to colleagues or customers, the recipients can access and respond to the email when they have a chance.
Email provides an easily searchable virtual paper trail of conversations and interactions.
Email is accessible from anywhere with an internet connection.
Email allows a message to be communicated to several recipients at once.
Email gives recipients time to think about the content and thoughtfully respond to it.
Provisions to facilitate bottom-up communication or consultation
Two strategies or tactics to promote or facilitate consultation on:
employee health and safety
continuous improvement of work processes,
employee conditions and pay
job roles and performance expectations
Consultation on employee conditions and pay and Consultation on job roles and performance expectations
Provide information to employees about:
What is being considered
The process for consideration
A1 Pongmajuk SL