ABC Manage people performance m1

Introduction

ABC Company is a business which needs to monitor and manage the performance of staff carefully. Performance management is the process of establishing goals and measuring performance against these goals.

Implementing a formal performance management process can help you:

retain your best employees

give employees reason to maintain or improve their good performance

decrease poor performance

attract skilled and productive staff.

As an employer, you may have questions about the performance management process when it involves an employee with disability.

A performance management plan documents the agreed performance targets for an employee and contains information about how performance will be measured against these targets.

Performance Management is an ongoing process, not an event. Each element is linked to and builds on the previous elements. In this way, the performance management process creates a road map that employees and managers follow to maximize individual and organization success.

Overall Performance Management system of ABC System

ABC’s effective performance management plan:

documents the agreed performance management process

allows you to objectively measure performance against clearly outlined expectations

provides tangible benefits to both employers and employees

is closely aligned with the business strategy of the organisation

can support regular two way communication about an employee’s role.

The overall performance management system of ABC is quite poor. Although staffs are not performing, it is not good to terminate the staff’s employment without any notice or warnings. Allex needs to be warned before being terminated. There is also a lack of training which could resolve Allex’s problem.

Manager provides employee with a performance management system/process: clear statement of goals and objectives; the provision of feedback on individual performance against the set objectives; and. specified period for the set objectives to be achieved.

Alignment between business goal and performance management system

Performance expectations and goals are the foundation for effective performance management and individual and organization success. An action plan is created to develop specific skills and capabilities that are required to perform successfully in a current role or to prepare for future opportunities.

Employers are looking for more effective ways to promote organizational goals to increase their chances of success, and a large part of that strategy comes down to performance management. Companies that are better linking their employees to the business strategy are seeing results like increased revenue, increased customer satisfaction, increased quality and a higher shareholder return.

How performance management was conducted in the company

ABC conducted the performance management through many methods. The staff which were performing will were identified and the staff which were underperforming were also identified. Allex was identified as a low performing staff and will soon get a suitable and appropriate punishment.

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rforming staff and will soon get a suitable and appropriate punishment.

The aim of managing performance is to continuously improve the performance of individuals and that of the organisation. It involves making sure that the performance of employees contributes to the goals of their teams and the business as a whole.

Good performance management helps everyone in the organisation to know:

what the business is trying to achieve

their role in helping the business achieve its goals

the skill and competencies they need to fulfil their role

the standards of performance required

how they can develop their performance and contribute to development of the organisation

how they are doing

when there are performance problems and what to do about them.

Formal and informal feedback procedure

Formal Methods

Formal Feedback Session –formal interview or meeting sessions which help to discuss the issues or problems of the workers performance. This is good for giving the employee feedback and also getting useful information.

Performance Appraisals – feedback survey which are used to give the employees feedback about their performance.

Interview with staff –manager should have an interview with the staff about their performance.

Informal Methods

Discussion in team meetings – a casual discussion about performance and strategies of different staff. The manager can use this to tell staff where they can improve in and what they need to do better.

Socialising Outside of Work – chats and discussions can lead to good feedback. This is also a more casual way of encouraging workers, without making them feel bad.

Performance documents for individual staff in ABC Company

Performance evaluations

Employee performance evaluations and progressive discipline go hand in hand as tools supervisors and managers can successfully use to correct behavior, motivate employees, and set employee goals. Generally, most employers conduct written performance reviews annually or semi-annually. However, all companies should consider conducting unscheduled reviews if changes occur in an employee’s performance or duties.

Performance appraisals

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organizational performance, and feed into business planning. Formal performance appraisals are generally conducted annually for all staff in the organization. Each staff member is appraised by their line manager. ABC company has made performance appraisals for their employees.

Usage of Documentation for further improvement

Using these documentations you can:

Find out who is doing their job

You can use performance reviews to find out if your staff are meeting the expectations of their job descriptions and:

Clarify roles

Performance reviews allow you to define the roles and responsibilities of your staff and help them to reflect, consolidate, plan and review their work performance. Review…

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