Action Plan for Implementing Risk Treatment massage shop

Action Plan for Implementing Risk Treatment

Thongkorn Thai Massage

1.

Details of Business

Type of Business: The business is a traditional Thai massage and spa treatment service

Address: 143 Oxford Street Darlinghurst NSW 2010

Number of Employees:

1 Owner

3 Full Time Staff

3 Part Time Staff

6 Casual Staff

Introduction

The main objective of Thongkorn Thai MASSAGE & SPA is to revitalize and re-energize any customers who are feeling stressed or just need to relax. The Thai of massage is known to be slightly harder but concentrates on the high stress carrying areas. Thai massage needs to be stronger to be more effective and release all the stress in the tense areas. It can be used as a medical remedy for sore areas or just for relieving some stress. The foot is the most central part of the body and will deal with a lot of stress and pressures. This company will primarily concentrate on the feet and the masters in the effective areas of the feet which will release a lot of stress from the body and mind of the customers.

2.

Identify all internal stakeholders and their concerns are in regards to risk management.

3.

4.

Review your organisation’s risk in the context of:

Political

The political factors of are quite stable and there are no major political factors that will influence the company’s sales badly. Thai Massage shops only require some qualifications which show that the massagers have gone through special training and are qualified to provide massage service to customers. The Massage shop should also comply with any OH&S compliances and requirements for Massage Shops.

Economic

The economic factor of is quite high. The Australian dollar is strong compared to other countries such as . This means that a Thai Massage session can make a lot more money in Australian then in . This will be good for the business if it operates in . The exchange rates will affect the strength and price of an Australian dollar to another country. The economy of a country will also give an idea of the chances that customers will purchase a product or service from the company. Countries with a lower economy tend to purchase less products and services that are not essential. Massages are a luxury service that only the medium to high class can afford.

Social

The Australian business workers are known to be very indulging and treat themselves to various luxuries. This is good for the company and is one reason why this company can get a lot of customers. People also like to go to these massage shops with friends.

Technological

The technology in is increasing at a steady rate. Innovations are being created regularly and ideas are being made into inventions. This will not affect the massage shop a lot because the Massage shop involves mainly human strengths and techniques. However it can improve the costs of products such as oils and equipment.

......

ove the costs of products such as oils and equipment.

Legal

Thai Massage shops only require some qualifications which show that the massagers have gone through special training and are qualified to provide massage service to customers. The Massage shop should also comply with any OH&S compliances and requirements for Massage Shops.

WHS act – this act is to ensure that business follow WHS policies and procedures and understand their responsibilities to keep the workplace safe from risks and hazards. This is too keep all people such as workers, visitors, customers and suppliers safe in the workplace.

Hazard Identification involves managing to achieve an appropriate balance between realizing opportunities for gains while minimizing losses. It is an integral part of good management practice and an essential element of good corporate governance. It is an iterative process consisting of steps that, when undertaken in sequence, enable continuous improvement in decision-making and facilitate continuous improvement in performance.

Environmental

The massage shop is trying to save the environment by using fewer resources. Use less energy, oils and less gas etc.

5.

What are the strengths and weaknesses of the business existing risk management practices?

6.

Outline the following in regards to your risk management plan:

Goals and Objectives

Reduce risks by 50%

Make the workplace safer

Encourage customers and other stakeholders that the organisation is effective

Success Factors

Number of risks

Reputation

Occurrence of risks

7.

What tool or techniques will your business utilise to research risk?

Brainstorm

Surveys

Interviews

Working groups

Experimental knowledge

Risk lists

Lesson learned

8.

Select two risk and determine the more appropriate options for treating these risks

1. Business risk

No customers

Treating these risks

Invest a lot of money in advertising t increase customer knowledge of the product.

2. Business risk

Employee injured

Treating these risks

Analyse injury and see whether or not the injury needs to be treated by doctors.

9.

Using the risk assessment matrix analyse the following: