ass2 business docs

Manage Business Documents Assessment 2

Part 1 – Establish Document Standards

Q1

1. A brochure illustrating products available

a. layout – Correct

b. spreadsheet

c. word processing

d. database

2. A department budget

a. layout

b. spreadsheet – Correct

c. word processing

d. database

3. A 2000-word report

a. layout

b. spreadsheet

c. word processing – Correct

d. database

4. A Letter to a customer

a. layout

b. spreadsheet

c. word processing – Correct

d. database

5. Information on customers’ names and addresses to be kept indefinitely, updates regularly and used for a variety of purposes

a. layout

b. spreadsheet – Correct

c. word processing

d. database – Correct

6.

JB were investor information is made for the investors. the material is trying to attract investors into investing into the JB were company through highlighting the key benefits of JB were. The image being presented is a successful company and a great opportunity for investors to get a lot of money from this investment.

Fun For Kids festival information is made for the parents of kids who want to come to the fun for kids festival. The material is trying to present information about it is a great time for families to have fun and there are a lot of activities. This is achieved through highlighting the key features which would make kids happy.

7.

Change can affect all aspects of the operation and functioning of the organisation such as policies, procedures, rules and role through the individual group, organisation, society, national or international level as a result of significantly improving the overall performance in the organisation and competitive standing of others. Therefore, it is necessary for leader or manager in the organisation to understand the important of change and take the right action in the change process through the organisation.

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organisation to understand the important of change and take the right action in the change process through the organisation.

Any changes to the documentation needs to be followed by the staff and they may need to be trained because new policies and procedures could cause confusion.

Part 2- Report

Using the Computer manual

Firstly, pay attention to:

Upright neck and back positions

Elbows remaining close to sides with shoulders relaxed

Forearms level

Wrists straight

Adjust chair for best fit with attention to:

Lower back support

Pressure evenly distributed along back of thighs

Feet supported by floor or footstool

If used, adjust chair arms to elbow height when seated with shoulders relaxed

Keyboard and mouse placed on a desktop:

Adjust chair for best fit

Raise or lower chair so with elbows in at sides and shoulders relaxed, you are at elbow height relative to the keyboard. This may mean the feet no longer remain on the floor.

Provide foot support as needed to maintain even pressure across the back of the thighs.

Raise or lower the monitor so the head and neck are upright when viewing the monitor. Bifocal and progressive lens users typically need the monitor in a lowered position.

Position keyboard and mouse close to the front of the work surface so elbows can remain at sides when using either.

Keep frequently used items (e.g. phone, documents) within close reach.

Fixed Height Workstations

Consider angling the keyboard and monitor so you can maintain proper position when looking around the office.

Keep the mouse next to and at the same height as the keyboard.

Raise or lower the stool or chair to position yourself at elbow height relative to the keyboard.

Bifocal and progressive lens users may need to lower the monitor to avoid having to tilt the head up to view the monitor.

Reduce hand tension

Avoid resting palms of hands on a wrist rest when typing. It is fine to rest the palms between typing movements, but not recommended when actively typing. Resting when typing results in excessive reaching with the fingers to reach the keys and this increases tension in the hands.

Type quietly. Many individuals press the keyboard keys with more force than necessary. The louder you’re typing, the harder you are pressing. Try to type quietly and be soft on the keys.

Slow typing speed slightly. Increased typing speed requires increased hand tension. By slowing your typing speed even 5-10%, you can greatly lessen hand tension.

Lighten and release grip on mouse. Check your grip on the mouse and try to lighten. When not actively using the mouse, remove your hand from it to release tension in your hand.

A. Keyboard and Mouse Too Low

B. Wrists Extended

C. Keyboard Too High Wrists Flexed, Shoulders Shrugged

1. Reduce Hand and Forearm Tension

a. Reduce mouse use—Use up/down…

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