ASSESSMENT 1 (2)
Q.1 Identify and summarise at least four communication responsibilities expected of leaders.
Articulate the vision, mission, values, goals, and objectives and set priorities
Unify the organization around the vision
Impart essential business and performance information
Encourage and respond to innovative ideas
Q.2 List five characteristics of effective communication that can used by managers when communicating with their staff or customers.
Q.3 Discuss four (4) styles of leadership and the impact each of the identified styles on organisational culture.
A visionary manager communicates a purpose and direction that her employees believe in, which convinces her team to work hard to execute her vision.
In democratic management, majority rules. Managers let their employees participate in the decision-making process because they value their team’s diversity of ideas, and understand that people are the key to a team’s success.
Transformational managers’ are innovators. They usually believe change and growth is the only way to stay ahead of the curve, so they push their employees past their comfort zone, making them realize they’re more capable than they originally thought. This motivates employees to keep raising the bar, leading to improved team performance.
Just like a sports coach, a coaching manager strives to improve their employees’ long-term professional development. They have a passion for teaching and watching their employees grow. And they’re more willing to deal with their employees’ short-term failures, as long they learn and get better because of them.
Q.4 Discuss three strategies that a leader can use for building trust and confidence with colleagues.
Q.5 Discuss three characteristics of an ethical leader.
1. Create a Culture of Trust......
Corporate speak around trust usually goes hand in hand with mindless nodding and lip service, whereby everyone acknowledges its importance but nobody really commits to it, or properly understands what it means in the context of leadership and work.
2. Practice What You Preach
Doing what you say you’re going to do is important, but saying it in the first place is crucial. Nothing kills productivity quite like a leader with high expectations of employees while simultaneously holding themselves to a different standard.
3. Check Your Biases
Biases in the workplace may be fairly innocuous and inconsequential, but they can also have a significant negative impact on your business, employees and your overarching goals.
Q.6 Outline five ways to develop new work skills
Q.7Outline two ways to more effectively manage time at work.
1. Have a Time Check
Know exactly how you spend your time. In an office setting, you should know the tasks that are stealing your time. Then you can do something about it. For example, you may be spending an hour on email instead of completing important projects. Knowing exactly where your time is going can help you make decisions about delegating tasks or buying software to speed up some lower-level processes.
2. Set a Time Limit
Setting a time limit for a task can be fun. In fact, it can be like a game. Some companies actually divide employees into groups,…...
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