Assessment 1 DKElextronix
Task A Business Requirements Documents
DKElectronix have tough times now with the cost of small electrical appliances dropping due to the rise in imports of cheaper stock as a result of a reduction in sales tax. The company is concerned that if it does not find a way to improve its profitability it may not survive. At a recent board meeting, a decision was made to investigate the possibilities of e-commerce as a way of improving profitability. The company needs a Business requirements document to identify all the business requirements or this project.
DKElectronix is a (fictional) medium sized manufacturing company based in the outer suburbs of a large city. The company has been in existence for twenty years, manufacturing small electrical appliances, such as hairdryers, toasters, and electric blankets.
DKElectronix has always had a progressive and dynamic management and has managed to stay in business by being prepared to make changes to the way it operates and to the products it sells.
Impact of E-Commerce
E-Commerce is a short term for Electronic Commerce. It is generally the industry where customers can purchase products or services on an electronic device. This is becoming increasingly convenient as people can purchase items from their own home, and have it delivered within a few days.
This does require more trust and reliability because it is easy for people to cheat and scam others.
Summary of Findings
The number of E-commerce businesses are increasing and become a more and more significant. Restrictions and costs of delivery and shipment has made e-commerce more and more effective for trading. E-commerce also allows companies and businesses to reach customers that would be impossible to reach without e-commerce.
Because E-Commerce has very low physical presence, it is important to advertise a lot. People may not see your shop or building, but advertising will help customers and clients become aware of your products and services.......
E-Commerce is already a very risky businesses and the future of the internet is still unknown. The trends and patterns of consumers are also unpredictable, however for now, E-Commerce is opening many opportunities for businesses around the world. Most large retail brands will have created their own website e-business for extra sales and international sales. DKElectronix will have to work very hard to make the E-commerce aspect of the business become popular with customers.
Please fill in all questions
What do you think of the current level of service provided by the staff?
Do you believe the process to lend out a movie is too time consuming?
What areas do you believe should need improving? (Tick those that apply)
What changes do you believe need to be made to improve the business workings? ________________________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Additional Comments: ________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Thank you for your co-operation
Task B – Feasibility Study
Business Requirements Summary
The Business Requirements very general and the organisation will be able to provide these requirements easily. The company will be able to improve with hard work and effective planning. The customers must be targeted well and attracted by an effective and efficient incentive. E-Commerce is relatively cheap to expand in, however as the e-business gets bigger, more investments will have to be made, such as customer service consultants, more offices, increased production, etc.
Project name: E-Commerce Development
Responsible Analyst: me and Litoinna Bradshaw
Responsible User: Customers
Scope: To develop a e-commerce aspect of the business
Start Date: 28/10/14 End Date: 28/1/15
Problem: DKElectronix is facing tough times at present with the cost of small electrical appliances dropping due to the rise in imports of cheaper stock as a result of a reduction…...
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