Assessment 1 – role play (1)
Business Requirements Documents
6 Casual Staff
Draft Problem Statement
The population of the town has grown steadily in the last two years and another video store opened in the town six months ago, which, whilst not as old or as big as Diamond Video Rentals, has grown rapidly in the short period.
John Vandrine is concerned that the business has not grown in line with the town’s growth and patronage seems to be static or even in a slight decline. Also, customer complaints seem to be increasing. With the advent of the new video store, John is keen to increase the competitiveness of his business.
John has asked IT Solutions to perform an investigation into the benefits of computerising the day-to-day business of the video store.
From: Kung, IT Solutions
Standard and Reference of Documentation and Record Management
Product: Records management – General
Available to buy from Sai Global Web shop which is the standard of Documentation and Record management, it costs $74 for a hard copy of the standard, it Provides the best practical records management policies and procedures to ensure that appropriate attention and protection is given to all records, and that the evidence and information they contain can be retrieved more efficiently and effectively.
It covers the following topics;
Information Gathering Techniques
For collecting primary data, David and John must distribute questionnaires and surveys to help identify the best opportunities for promotion of products in Japan. This is information that has been collected first hand which makes it primary data.
Researching on government websites and other useful internet websites will be a good idea of the most popular methods of promoting and the most effective methods. These websites are the ones that are trustworthy and hold important information.
Primary data is the data collected by the researcher themselves, i.e.
Secondary sources are data that already exists
Questions to Ask
Please fill in all questions
What do you think of the current level of service provided by the staff?
Do you believe the process to lend out a movie is too time consuming?
What areas do you believe should need improving? (Tick those that apply)
What changes do you believe need to be made to improve the business workings? ...
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