Assessment 1 – Roleplay Diamond Video Rentals

Assessment 1 – Role Play

Task A – Business Requirements Document

Diamond Video Rentals

Team Members

Owner John Vandrine

Permanent Staff

Deb Papadopoulos, Dawn Schultz, Danny Jones, Paul Trang, Mae Willis, Terry De Santo

6 Casual Staff

Version Control

Version: 1

Sign Off

John Vandrine

Executive Summary

It is very important that the IT Solutions creates a business requirements document to ensure that the company understands everything that Diamond Video Rentals needs. The Business requirements document will be used to help give the better performance when the project needs more focus on the important things. the business requirements document will highlight all the requirements that Diamond Video rentals needs.

Introduction

Diamond Video Rentals is a small business that has been operating in a large country town for five years. Its main business is to rent videos to its members. There are approximately 5000 members and 10,000 videos in stock. In the early years the business grew steadily however, in the last year, growth in members and rentals has not occurred. The business is owned and managed by John Vandrine. There are six permanent staff and up to six casual staff.

The population of the town has grown steadily in the last two years and another video store opened in the town six months ago, which, whilst not as old or as big as Diamond Video Rentals, has grown rapidly in the short period. Diamond Video Rentals has asked IT Solutions to help provide a service that will improve the Diamond Video Rentals performance.

Company Description

Diamond Video Rentals is a small business that has been operating in a large country town for five years. Its main business is to rent videos to its members. There are approximately 5000 members and 10,000 videos in stock. In the early years the business grew steadily however, in the last year, growth in members and rentals has not occurred.

Problem Definition

A. Business Need

The business requires an improved IT system to make the organisation more effective. it needs to improve sales, and profitability, and can do this with better software and IT systems.

B. Stakeholders and their Roles

C. Scope

The scope of this is to ensure that the company can compete with its competitors and get enough sales to be profitable.

D. Business Objectives

Get more sales

Get more profit

E. Available Resources

Money

Workers

IT system

......

IT system

Stock

F. Constraints

Competitors

IT skills

Money

Time

G. List of Assumptions

Enough money

Enough time

A lot of customers

Specific Requirements

Functional Requirement

The functional requirements have been organised into order of priority.

Increase process speed of video rentals

Decrease length of general queries

Generate Overdue Video reports

Generate Reserved Video Reports

Review available videos over the internet

Reserve videos over the internet

Non-Functional Requirement

Hardware constraints

Computers

Printers

Barcode scanners

Operating Constraints

Reports printed daily or weekly

Two workstations for loan processing

Conclusion

The business requirements are important for this project. they must be identified to ensure that the IT Solutions can effectively achieve the organisations requirements and satisfy their needs.

Additional Documents

Organisational Chart

Context Diagram

Problem Statement

The population of the town has grown steadily in the last two years and another video store opened in the town six months ago, which, whilst not as old or as big as Diamond Video Rentals, has grown rapidly in the short period.

John Vandrine is concerned that the business has not grown in line with the town’s growth and patronage seems to be static or even in a slight decline. Also, customer complaints seem to be increasing. With the advent of the new video store, John is keen to increase the competitiveness of his business.

John has asked IT Solutions to perform an investigation into the benefits of computerising the day-to-day business of the video store.

Memo

Dear Mary

The standards of documentation and records management will be changed. There will be an increase in standard, as the organisation is trying to improve the company performance and meet new organisational standards.

Thankyou

Yours Sincerely

IT Solutions

Summary Report of 2 Techniques

Quantitative – Definable by numbers/letters etc. usually associated with pure science and experimental research methodology. An example would be – The towers of hanoi problem. The number of moves the participant makes is quantifiable data. It uses mean…

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