Assessment 2 -BSBCMM401

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Assessment 2 -BSBCMM401

BSB42415

Certificate IV in Marketing and Communications

BSBCMM401

Make a Presentation

Assessment Task 2

Tarinee Juwan

3683

Contents

Cover Page…………………………………………………..……Page 1

Contents Page……………………………………………..……Page 2

1. Presentation Plan & Strategy. (Asst 1)……………Page 3

2. Confirmation Email of Date/Venue……………….Page 4

3. List Digital Aids ie Movies, Photos etc……………Page 5

3. Updated Presentation Material List……….…..…Page 5

4. Presentation Brief….………………………….…….…..Page 7

5. Presentation Feedback……………………..………….Page 9

6. Written Personal Reflection……….……..………….Page 13

Presentation Plan

Title of the presentation

The Waitresses Job

Audience profile

The audience will be all people that want to learn how to be a good waiter/waitress. This may be for people looking for a waiter/waitress job, have a new waiter/waitress job or are just wanting to learn more about the job.

Purpose:

Provide the audience with useful and interesting knowledge about the waitress job. This will give all new waitresses great information about how to learn how to be a good waiter/waitress for their new job.

Outcomes:

  • Learned about the job
  • Want to become a better waitress
  • Learn new skills and techniques
  • Email of Date and Venue

    Dear Assessor

    I would like to confirm the 28th of January 2020 for the presentation. I will be presenting about the waitress job and would like to present around 2pm. Thank you

    Kind Regards

    Tarinee Juwan

    Materials Checklist

    Presentation Brief

    Part B

    Feedback Questionnaire For Customer Service

    Feedback 1

    Please mark each criteria out of 5 using the following scale:

    PoorOkay GoodVery Excellent

    good

    The introduction was effective and informative.

    12345

    The presentation was well organised and easy to follow.

    12345

    ......

    Assessment 2 -BSBCMM401
    Last updated: Feb 2024

    Page 1

    12345

    The key points were clearly stated.

    12345

    The visual aids, e.g., slides, overheads, etc., were clear, effective and well used.

    12345

    The speaker’s volume, and manner of speaking were effective and clear.

    12345

    The ending drew things together well.

    12345

    The technical content was good, including clear and justifiable assumptions, methodology, relevant conclusions, etc.

    12345

    The questions were handled well

    12345

    Some things I found particularly effective were:

    The presentation was interesting and engages the audience. It was good for learning the customer service information.

    Some things that could use improvement were:

    The presentation could be more organised and planned. There are where some areas that could be improved on the presentation such as the design and photos.

    Feedback 2

    Please mark each criteria out of 5 using the following scale:

    PoorOkay GoodVery Excellent

    good

    The introduction was effective and informative.

    12345

    The presentation was well organised and easy to follow.

    12345

    The key points were clearly stated.

    12345

    The visual aids, e.g., slides, overheads, etc., were clear, effective and well used.

    12345

    The speaker’s volume, and manner of speaking were effective and clear.

    12345

    The ending drew things together well.

    12345

    The technical content was good, including clear and justifiable assumptions, methodology, relevant conclusions, etc.

    12345

    The questions were handled well

    12345

    Some things I found particularly effective were:

    This presentation was very effective. The audience needed to answer questions which made the audience focus more.

    Some things that could use improvement were:

    The presentation was not perfect, and there were areas that could be improved area.

    Feedback 3

    Please mark each criteria out of 5 using the following scale:

    …...

    Assessment 2 -BSBCMM401
    Last updated: Feb 2024

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