Support the recruitment, selection and induction of staff


Assessment Guidelines


You are advised to commence work on your assessment from week 1 and must be submitted by the due date.

  • All assessment tasks must be completed and uploaded online in RTO Manager ( for being marked by your assessor.
  • Please read all instructions before starting each assessment.
  • Where you are required to submit documentation for an assessment, it must be attached to your assessment booklet.
  • Your trainer will not be able to assist you in answering questions. However, your trainer will address any issues concerning questions requiring further explanation.
  • You may refer to your student learner guide/student resources or any other relevant resource when completing your assessment. Do not quote directly from the notes. You should answer questions in your own words, except where it asks you to quote.
  • You have access to computers which are equipped with Microsoft suite of products and printing facility is available at nominal cost
  • Assessment Schedule

    Comments/feedback to participant

    Task 1: Plan for Recruitment

    Performance objective

    In this assessment task, you will demonstrate skills and knowledge required to assist in planning for recruitment and obtaining approval for your plans.

    Assessment description

    Across three assessment tasks you will support the recruitment, selection and induction of staff. In this Assessment task, you will plan for recruitment and selection.

    In response to a simulated business scenario (CoffeeVille), you will:

  • develop a schedule for recruitment activities
  • write a job description and job advertisement, that reflects role requirements, organisational needs and compliance with legislation
  • identify a selection panel and questions for interview to be added to the interview guide template provided.
  • As a part of the consultation process, you are to obtain approval and develop these in accordance with organisational requirements.


  • Review the CoffeeVille simulated business documentation (which will be provided to you by the assessor).
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    Last updated: Feb 2024

    Page 1

    CoffeeVille simulated business documentation (which will be provided to you by the assessor).

  • Identify the role requirements for the position of café manager by reading the scenario and consultation notes (provided in Appendix 1).
  • Prepare a recruitment schedule (using the template provided in Appendix 2)for the recruitment of a new café manager.
  • The schedule should clearly support the organisational goals, be ordered logically to reflect the human resources life cycle and include:

  • human resources functions and personnel required to complete recruitment
  • a schedule which clearly indicates the different stages of recruitment and steps to be undertaken
  • timelines for each of the stages/steps.
  • Develop a job description for the role required (using the template provided in Appendix 3) in line with the CoffeeVille scenario and simulated business documents.
  • The job description must comply with EEO and anti-discrimination legislation and standards.

  • Write a job advertisement for the position (using the template provided in Appendix 4) in line with CoffeeVille’s policies and procedures and suitable for the types of advertising media identified in the consultation notes.
  • Develop an interview guide (using an editable, electronic version of the template provided in Appendix 5).
  • The interview guide must identify the selection panel (in accordance with the CoffeeVille scenario) and contain five questions which evaluate the applicable selection criteria identified from the consultation notes. The questions must not breach EEO or anti-discrimination legislation.

    The five questions should cover the following categories:

  • work history (two questions)
  • education and training (one question)
  • personality, motivation and character (two questions).
  • Seek approval from Emma Belcastran (your assessor) and make necessary amendments as required by Emma to the:
  • recruitment schedule
  • position description
  • job advertisement
  • interview guide.
  • Submit all documentation (original and amended versions) as per specifications below. Keep copies for your records. You will need to retain your completed work for reference in Assessment Tasks 2 and 3.
  • Specifications

    You must submit a completed:

  • recruitment schedule using Appendix 2
  • job description using Appendix 3
  • job advertisement using Appendix 4
  • interview guide using Appendix 5.
  • any amendments made following consultation made to the: (refer to the procedures 1-8)
  • recruitment schedule
  • position description
  • job advertisement
  • interview guide.
  • Your assessor will be looking for:

  • literacy skills to:
  • work with job descriptions
  • review policies and procedures to ensure legislative requirements are reflected in job descriptions
  • to devise suitable questions for interviews
  • communication skills to:
  • support the recruitment and selection functions required in the simulated business scenario
  • technology skills to:
  • develop job advertisement/s appropriate to the advertising channel selected
  • update the interview guide template in accordance with instructions
  • planning and organisational skills in arranging a recruitment schedule…
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    Last updated: Feb 2024

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