Assessment task 3 Project BSBMGT608 (1)




Assessment task 3 Project BSBMGT608 (1)


Assessment 3 Project

Resistance to change

Change is difficult to manage for almost every organisation. After operating for a long time and establishing a distinct organisational culture, change is difficult to adapt to. Change will often require training and adjustment for the change to be effective. The change must also be planned well and organised carefully with consultation with other staff. Change can also make a situation worse, and therefore it is important to consider all risks.

Resistance Plan

Making sure that all stakeholders are aware of why the change management plan is needed. All the benefits should be listed to make sure that everyone knows why the change management is implemented and what the management team is trying to achieve with the change. Giving people the time to adapt to the change is another good way to prevent resistance of the change.

Transition plans are very important for keeping the company running smoothly while is change is occurring. Without these transition plans, a company will find it hard to adapt to these changes so fast. Transition phases make it much easier for employees to slowly get used to the new changes and not be placed in situations where they feel confused and lost. Employees need time to adapt to change and companies implement transition phases to make up for the time of adaption to change.


Transition Action Plan


  • Provide incentives to staff
  • Bonuses for reaching targets
  • Monitor the process and sustainability
  • Encourage workers to be involved in the planning
  • Reduce negative impact

  • Encourage all workers to work hard but also take time to relax
  • Build team relationships to improve the teamwork
  • Provide counselling to staff
  • Provide an adjustment time to the change management plan
  • Communication Plan

    There are many ways to communicate to the stakeholders of the company effectively. However most of them will come under 3 main categories. The first category is Face-to-face communication. This is the most effective way to communicate the organisations objectives. Face-to-face communication could be face-to-face conversations, meetings and walk around management. These ways get the most attention from employees. Electronic communication is less personal and less effective than face-to-face communication Emails, messages, phone calls and website communication will not get the employees attention. The last category is by print, such as letters or employee manuals. This is often unnoticed or ignored as it is not personal and does not engage the employee.


    Feedback from employees

    The team members may have the best idea of what is going wrong in the operations and procedures of the team. The problems may not be with the employee performances but equipment performances or environment. These people will have direct knowledge of what is happening with the customers and what they are complaining about.


  • Are your skills adequate for the role?
  • Do you understand you roles and responsibilities clearly
  • ......

    Assessment task 3 Project BSBMGT608 (1)
    Last updated: Feb 2024

    Page 1

  • Do you understand you roles and responsibilities clearly
  • Do you trust the change management process and management?
  • How do you measure and monitor your performance?
  • Do you have the confidence to lead your workers and show your leadership
  • Is the communication in the workplace sufficient
  • Are the procedures clear and understood?
  • Is good performance recognised and if so, how is recognition provided to employees?
  • Is the workplace diverse with skills, characteristics and competencies?
  • Is team work encouraged and practiced sufficiently in the workplace?
  • Contingency Plan

    Follow Up


  • Build a stronger organisational culture
  • Improve production line
  • Improve supply chain (outsource and import materials from other countries)
  • Improve waste management more by recycling and reusing certain products and materials
  • Improve the amount of errors by increasing training and retaining a high level of skilled workers.
  • It is important to provide workers with training for specific machinery and techniques that they will not be familiar with.

    It is also important to provide workers with effective sustainability tips and procedures which will help them contribute to increasing sustainability.

  • Adjust rosters to meet all work needs
  • Provide more flexibility to workers.
  • Action Plan

    Contingency Plan

    Evaluation Activities

    Team members as required; use effective interpersonal communication to build trust and respect within the project team; assess progress against project goals and review progress in consultation with project team members; determine the need for additional project resources and take action accordingly and implement financial control systems and monitor them according to project guidelines.

    Feedback control is used to review performance through the collection of information which is focused on end-results which are checked for quality and to ensure that they meet the predetermined standards. This information is passed back along the line to make improvements where necessary.

    Regular feedback can also be provided:

  • by establishing a feedback routine
  • by conducting a weekly team performance review
  • by providing daily individual follow-up to check progress
  • by conducting weekly individual informal discussions to review performance
  • as required where work performance is excellent
  • as required where performance is below standard
  • ...

    Assessment task 3 Project BSBMGT608 (1)
    Last updated: Feb 2024

    Page 2

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