Assessment1BSBMGT608 JEE.docx

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Assessment1BSBMGT608 JEE.docx

Question 1

a) Explain in a paragraph what is the relationship between continuous improvement, innovation and organizational learning?

First, Continuous improvement directly contributes to performance, while Organisation Learning does not contribute directly. Second, Continuous improvement and Organisational Learning do enhance each other, but there is a time lag. Well-established learning capability contributes to Continuous Improvement, and Continuous Improvement in return supports current Organisational Learning. The relationship is evolutionary like rolling a snowball. The result suggests that companies must be patient when implementing Organisational Learning and incorporate it with Continuous Improvement or other problem-oriented programmes.

b) Map the process for baking a cake, identify where you think improvements can be made in the process. For example, can time be saved, or steps eliminated? (150 word)

Fig. Process for baking a cake.

Following improvements could be made while baking a cake:

  • At a same time of mixing ingredients of cake, you can turn on oven so that the temperature of oven will settle and you can bake straight away.
  • At a process of baking, you can make ready other decorative thing so that you can save a time.
  • Through above steps will improve the process of baking cake and some steps can be eliminated like heating oven after mixing ingredients and icing cakes after cooling it.

    Question 2

    Choose a product or service in your organization and map its supply chain. If you are not currently working, map the supply chain for the production of a chocolate bar. You may create a flow chart or describe the elements.

    A supply chain is a system of organisations, people, technology, activities, information and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, raw materials and components into a finished product that is delivered to the end customer. In sophisticated supply chain systems, used products may re-enter the supply chain at any point where residual value is recyclable.

    The supply chain for the production of a chocolate bar are as follows:

    Fig. Supply chain diagram of chocolate. (reference from http://www.hrelements.com/wp-content/uploads/2015/09/595-BCCCA-Creating-a-sustainable-chocolate-industry.pdf)

    The first step of chocolate bar production is to grow coca, for that you will need coca seeds and then you can sow it. After growing, you need to harvest and take care of plants by avoiding insects and sparing chemicals. Second step would be, once the coca is ready to ferment, you can start drying so you can sale them into coca bean market, thirdly packing and transporting them to roast and grind. Once those steps are accomplished, you can process them with the help of technologies. Fourthly, make chocolate by baking and adding flavours, pack them and ready to serve to consumer.

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    Assessment1BSBMGT608 JEE.docx
    Last updated: Feb 2024

    Page 1

    growing, you need to harvest and take care of plants by avoiding insects and sparing chemicals. Second step would be, once the coca is ready to ferment, you can start drying so you can sale them into coca bean market, thirdly packing and transporting them to roast and grind. Once those steps are accomplished, you can process them with the help of technologies. Fourthly, make chocolate by baking and adding flavours, pack them and ready to serve to consumer.

    Question 3

  • Identify the type of measure for the following objective: To increase market share for photocopy paper from 20% to 30% by March 2016(100 word)
  • Performance measures measure the work done by the activity and measure the results achieved by the activity. Some performance measures to look at include:

    Cycle time

    Process time

    An effective business process or activity meets the needs of the customer.

    The customer may be an internal or external customer. An efficient business process has a minimum wait time (wait time is the difference between the cycle time and process time). Policies and procedures may need to be updated and changed as part of the performance measurement plan and strategic plan in order to manage innovation and continuous improvement

  • Consider a problem you have experienced in your everyday life, such as getting to work or school on time. Identify an analysis tool to identify the cause of problem, and apply the tool to analysis the problem and identify a solution. Describe the tool you used, how you used it and the solution to the problem. (200 – 250 word)
  • In my opinion, ACT transportation is main problem in my day to day life as it is very hard to travel. Generally, I must wait too long to go either job or market place or anywhere, alternatively, there are some other modes of transportation like CABs, uber and private cars but those are too expensive and not affordable on daily basis. Therefore, to find the solution of mentioned problem SWOT analysis tool would be best to analyse problems and to find solutions.

    A SWOT analysis is a great assessment tool to identify performance measures, and assessment tools and techniques, and evaluate their effectiveness. It is also useful in order to analyse and monitor trends in the internal and external environment to identify events or trends which impact on the achievement of organisation’s objectives. A SWOT analysis is a tool that is used to determine the strengths, weaknesses, opportunities and threats that may impact on an organisation.

    The SWOT Matrix helps visualise the analysis. Also, when executing this analysis, it is important to understand how these elements work together. When an organisation matched internal strengths to external opportunities, it creates core competencies in meeting the needs of ACT government. In addition, an organisation should act to convert internal weaknesses into strengths and external threats into opportunities.

    ACT need to Focus on their strengths.

    Shore up their weaknesses.

    Capitalise on their opportunities.

    Recognise their threats.

    A…

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    Assessment1BSBMGT608 JEE.docx
    Last updated: Feb 2024

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