BSBADM502B 4 Written Test




BSBADM502B 4 Written Test


One benefit of setting objectives for the meeting is to help you plan the meeting. The more concrete your meeting objectives, the more focused your agenda will be. A second important benefit of having specific objectives for each meeting is that you have a concrete measure against which you can evaluate that meeting. Were you successful in meeting the objectives? Why or why not? Is another meeting required? Setting meeting objectives allows you to continuously improve your effective meeting process.


An agenda is a list of meeting activities in the order in which they are to be taken up, by beginning with the call to order and ending with adjournment. It usually includes one or more specific items of business to be discussed. It may, but is not required to, include specific times for one or more activities. An agenda may also be called a docket or schedule.


  • Objective
  • Number of Attendees
  • Time and Place
  • Agenda of the meeting
  • Minute taker
  • Q4

    A formal meeting is a pre-planned event where two or more people come together to discuss specific matters for the purposes of achieving a specific goal. An informal meeting is more casual, and less planning is involved.


  • Making sure everyone knows why the meeting was created
  • Making sure that everyone attends the meeting on time
  • Prepare information and material for discussions
  • Distribute the agenda a few days before the meeting
  • Making sure that agenda items are listed in priority
  • Make sure the minutes of the meeting are accurate
  • Q6

    Minutes of the meeting: all the discussions that were taken place in the meeting. The minutes will be taken during the meeting and published after the meeting, the minutes of the meeting is similar to the summary of the meeting and will be sent to all participants after the meeting.

    Motion: a motion is an introduction to the topic that is going to be discussed. It is usually a few minutes long and will explain what the topic is about and why it must be discussed. The chairperson will usually call for someone to file a motion in the meeting.

    Quorum: the minimum number of participants needed. This is usually for a formal meeting that will be discussing a contract or deal which legally needs a certain number of witnesses to make sure that the contract or deal was created properly.

    Seconder: this is the person that will make a second motion in the meeting. It will usually support the first motion of the topic and be used as extra information for the participants to consider when making their opinions.


    Typical minutes will include the following:

  • Basic information about the meeting: date, time, location.
  • Who attended, along with a special no...

    BSBADM502B 4 Written Test
    Last updated: Jan 2022

    Page 1

  • te in the cases where attendees came late or left early.

  • Agenda items with a brief description of each item.
  • Voting actions with a detailed account of how each individual voted
  • Time when meeting was adjourned.
  • Q8

  • Meeting Agenda
  • Hand outs
  • Invitations
  • Q9

    Review your notes directly after the meeting while it remains fresh in your mind. Correct any errors you may find, and make additions if necessary. Type the minutes from your informal notes, watching for automatic word processor corrections, which may actually be inaccurate interpretations of your intended words. Proofread your work, and ask someone to be an editor for you. The editor should be a skilled writer with an eye for detail who can check your work for accuracy. When you both agree that the minutes are correct, sign and date your completed minutes, and distribute them to attendees and others concerned as soon as possible after the meeting.


    Records management services (RM), also known as Records information management or RIM, is the professional practice or discipline of controlling and governing what are considered to be the most important records of an organization throughout the records life-cycle, which includes from the time such records are conceived through to their eventual disposal. This work includes identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking and destroying of records.


  • Referring to people by their first names may be disrespectful to some. Make sure you ask people how they want to be addressed. This can be included in the interview stage or on a registration form for induction
  • Women supervising male volunteers
  • Young people supervising older volunteers
  • Touching another person
  • Holding a person’s gaze when they are speaking
  • Coughing and blowing one’s nose
  • Dress codes
  • Q12

    No QuoromIf no quorum is present within 30 minutes the meeting is rescheduled

    Chair is incharge – when the chairperson stands, everyone must sit

    Standing orders- everyone must follow the standing orders

    Standing up – if someones wants to speak, they must stand up

    On topic – the meeting must remain on topic

    Equality on voting – everyone is equal


  • Conflicts can easily cause issues in the meeting
  • Disagreements can cause issues as well because employees believe in different strategies
  • The chairperson…
  • ...

    BSBADM502B 4 Written Test
    Last updated: Jan 2022

    Page 2

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