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Description
BSBMGT401 Show leadership in the workplace
Assessment Task 1- Case Study
Question 1
A)
Frontline managers consist of supervisors, section leads, foremen, and so on. They focus on controlling and directing. They usually perform the following functions:
B)
There are many sources of information for managers such as:
Manager handbooks
Online articles
Books
Management Courses
Coaching and Mentoring
Meetings for feedback and discussions
C)
Question 2
BSBMGT401 Show leadership in the workplace 1
Last updated:
Feb 2022
Page 1
Question 3
Effective performance Plan
The Right Performance Management System For Your Company
Performance management means addressing all performance issues in the workplace. This means giving feedback for performance that is not up to par, as well as praising employees for a job well done. The human resources department, together with executive leadership decides what philosophical approach to use in its performance management program. Some employers utilize a very formal method for evaluating employee performance, and other employers may use a loosely structured format with a gentler approach to motivating employees to do their best work. The type of performance plan you use is dependent on the number of employees, the type of work or service, and the overall work environment.
Performance Plans For Front-Line Employees
An effective performance plan is tailored to the employee’s specific job function. A boilerplate performance plan will not work in most instances. For front-line employees in a production shop, the performance plan may be geared to measurable productivity levels, including quantity and quality of employee productivity. In addition, front-line production employees may also be evaluated on adherence to safety rules, attendance and the ability to work on a team-based production line. For the front-line production employee, providing feedback on a regular basis can be a more desirable way to assess performance. Monthly or even bi-weekly meetings conducted by the supervisor or manager may be well appreciated, and importantly, will address emerging performance problems before they become serious issues.
Performance Plans For Managers
In performance plans for professional employees, areas of performance that must be addressed include interpersonal relationship skills, use of critical and analytical thinking processes, problem solving capabilities, level of business acumen and professionalism as a representative of the company, goal attainment and other somewhat subjective topics. These types of performance plans may be more difficult to construct because the measurements necessary to evaluate performance are challenging. A performance plan for professional employees should consider the input of the employee, particularly in the areas of establishing goals, analytical and interpersonal skills. The frequency of performance feedback for professional employees may be more effective on a quarterly basis; many short-term and long-term goals are only measurable upon completion. Conducting performance feedback meetings on a quarterly basis, however, are not a substitute for the informal and continuous feedback that all employees appreciate throughout the year.
Performance Management Training
Prior to implementing any type of performance plan, the human resource department’s training and development section is responsible for the curriculum for training…
...BSBMGT401 Show leadership in the workplace 1
Last updated:
Feb 2022
Page 2