manage biz docs 2 (1)

Manage Business Documents Design and Development

BSBADM506

Assessment 2

Part 1

Question 1

A brochure illustrating products available

a. layout

Question 2

A department budget

b. spreadsheet

Question 3

A 2000-word report

c. word processing

Question 4

A Letter to a customer

c. word processing

Question 5

Information on customers’ names and addresses to be kept indefinitely, updates regularly and used for a variety of purposes

b. spreadsheet

and

d. database

Question 6

JB Were Investors Information

Audience: Investors

Image: good company to invest in

How was it achieved: the key benefits and advantages of JB Were over other companies.

Fun for Kids Festival

Audience: Families

Image: good festival where families can go to relax and have some fun

How was it achieved: through explaining all the festivals features and activities that the children and parents can d...

o in the festival.

Question 7

Organizational change can happen for several reasons, including financial concerns, a merger or acquisition, expanding markets, accommodating growth or a simple shift in business model. Whatever the reason, change is almost always difficult for employees and it can wreak havoc with your bottom line. Document design and development may change and the policies and procedures will need to adapt to the changes. It is important for organisations to explain to staff about any changes that may occur in the documentation process.

Part 2

Chair: Choose a comfortable chair for the user to sit in. If only one person is using this the chair can even be at a fixed height providing that it is comfortable to sit on and has a good backrest that provides lumbar support.

Chair armrests – Having armrests on a chair can be helpful to aid getting into and getting out of the chair. Also, the armrests can be useful for the occasional resting of the arms (e.g. when on the phone, sitting back relaxing).

Watch the posture!

Make sure that the user can reach the keyboard keys with their wrists as flat as possible (not bent up or down) and straight (not bent left or right).

Make sure that the user’s elbow angle (the angle between the inner surface of the upper arm and the forearm) is at or greater than 90 degrees to avoid nerve compression at the elbow.

Make sure that the upper arm and elbow are as close to the body and as relaxed as possible for mouse use – avoid overreaching. Also make sure that the wrist is as straight as possible when the mouse is being used.

Make sure the user sits back in the chair and has good back support. Also check that the feet can be placed flat on the floor or on a footrest.

Make sure the head and neck are as straight as possible .

Make sure the posture feels relaxed for the user.

Lighting – make sure that the lighting isn’t too bright. You shouldn’t see any bright light glare on the computer screen. If you do, move the screen, lower the light level, use a good quality, glass anti-glare screen. Also make sure that the computer monitor screen isn’t backed to a bright window or facing a bright window so that there’s the screen looks washed out (use a shade or drapes to control window brightness).

Ventilation – make sure that you use your computer somewhere that has adequate fresh-air ventilation and that has adequate heating or cooling so that you feel comfortable when you’re working.

Noise – noise can cause stress and that tenses your muscles which can increase injury risks. Try to choose a quiet place for your workstation, and use low volume music, preferably light classical, to mask the hum of any fans or other sound sources.

Take a break! All Ergonomists agree that it’s a good idea to take frequent, brief rest breaks: Practice the following:

Eye breaks – looking at a computer screen for a while causes some changes in how the eyes work, causes you to blink less often, and exposes more of the eye surface to the air. Every 15 minutes you should briefly look away from the screen for a minute or two to a more distant scene, preferably something more that 20 feet away. This lets the muscles inside the eye relax. Also, blink your eyes rapidly for a few seconds. This refreshes the tear film and clears dust from the eye surface.

...