130371 Support the Recruitment, Selection and Induction of Staff task 1

Name: Suchintana MoelggStudent Number: 130371

Assessor Name: DeyacoTask Number: 1

Subject: Support the Recruitment, Selection and Induction of Staff

Assessment Date: 21/07/2014

Assessment Time: 9:00am

Role requirements

Full time or Part Time Position

Available either Tuesday to Saturday or Wednesday to Saturday

At least 5 years’ experience in:

managing staff

barista training

motivating staff

induction and in-house training

performance appraisals

understands fair trade principles

good communication skills

sales and customer service skills

ability to develop and implement café policies and procedures

ability to manage vendors and maintain inventory

ability to run staff meetings.

Good organisational skills

bilingual skills desirable (particularly Italian, Greek or Chinese)

excellent management and leadership skills

Live Close-by

Recruitment schedule

Name: Suchintana Moelgg Date: 21/07/2014

Recruitment activities – Recruitment Schedule

Summary (including information in support of new position)

CoffeeVille job description template

Job title: Floor Manager

Salary: $24.50 a hour

Hours: 38 Hours a week

Location: In Store – No travel required

Reporting relationships:

Suchinatana Moelgg – Employer

Rufus Belcastran – owner

Emma Belcastran – Owner

Joe Belfone – Current Café Manager

About CoffeeVille: CoffeeVille is a family-owned and run café located in Melbourne. CoffeeVille aims to serve quality food and fair trade coffee at a city pace. The café is currently open 7 am–5 pm, Monday to Friday.

The café wants to be a strong competitor in the market and have a reputation that is high quality and great service. The owner understands that many businesses such as Starbucks care more about profits and number of customers, more than the quality and service.

Purpose of position:......

Purpose of position:

The purpose of this position is to manage the café and making sure that the café is running smoothly. The café runs smoothly when the manager is working, however when the manager is not working, the café operates much less effectively. Tis new position will ensure that the café will have at least one manager who can control and manage the café. The café should soon grow consistently until the café has enough savings to grow.

Responsibilities and Duties

Responsibility 1 – Supervision

Key holder responsibilities – opening up and closing down

Setting up and managing the café each day

Making sure all staff are doing their roles

Taking care of any issues

Responsibility 3 – Staff Management

Manage staff rosters

Ensure that all staff are focused and working efficiently

Mentoring and developing staff skills

Making sure that the staff are cleaning and tidying their workspace

Monitoring and reviewing the performance of staff

Responsibility 4 – Finance

Cash handling

Payments and transactions

Responsibility 5 – Stock Management

Ordering of stock

Storage and control of stock

FI-FO stock rotation

Stock take responsibility

Responsibility 6 – Decision Making

Making quick and accurate decisions

Problem solving skills

Academic and Trade Qualifications

Work Experience and Skills

Personal Qualities and Behavioural Traits

Employee name: Suchintana Moelgg

Signature: Suchintana Moelgg Date: 21/07/14

Manager name: Emma Belcastran

Signature: Emma Belcastran Date: 21/07/14

Performance review period: 3 Months

Next review date: 21/10/14

Job advertisement

Job ad – Café Manager

Floor Manager

In-store

24.50 an Hour

15/8/14

Great managerial position available in a fantastic café environment

This position is available to any managers that have more than 5 years experience and knowledge in the café industry. We are looking for a manager that can work from Tuesday to Saturday or Wednesday…

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