BSBCRT501 Assessment 1 (2)

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BSBCRT501 Assessment 1 (2)

Assessment Task 1

BSBCRT501 Originate and develop concepts

Organisation information

Name of organisation: Vodafone

Name of contact person (stakeholder): Marketing manager, Direct boss

Research

Research findings

Regarding the research findings from Vodafone annual reports, interviews made to some employees it can be concluded that this company needs to implement new promotions to reach more clients. Furthermore, it is important that the company refine or write a new strategic plan to improve its current processes.

Research methods and sources

The research methods were:

  • Analysis of annual reports of the company
  • Interviews made to some employees
  • Customers feedback consultation
  • Organisational needs

    This company is well structured; it seems that its marketing plans work effectively. However, after careful analysis of the research done. . The structure of the company is a basic structure with one board of executives and managers. Each city in Australia has a marketing representative manager that have under their charge supervisors and general staff. As this company is growing fast, its needs grow too. Therefore, consider applying new ideas to address business needs is worthy of consideration. It can be said that there are two main organisational needs:

  • The company needs to launch new promotions
  • The company needs to write a new strategic plan.
  • Opportunities
  • Influencing factors

    There are diverse factors that could have had a direct impact when analysing different ideas to promote the improvement of this company. For example:

  • Employee’s dissatisfaction
  • Customers feedbacks
  • Lack of budget.
  • Misunderstanding of information
  • No work commitment.
  • Commercialisation opportunities

    There are diverse ways to commercialist the idea of launching new promotions to address company needs. For example, Vodafone can make a partnership with important phone creators companies like Apple. This could help the company to promote new plans and services to customers including the purchase of new phones as a marketing strategy. Furthermore, by launching new promotions the company can participate in new markets such as regional markets. In other words, bringing smartphones to the country side areas may increase the target of the company, as well as increase the company revenue. It is termed as the continuous process of interaction between the employee and a manager all around the year, in order to accomplish the objectives and goals of the compa...

    BSBCRT501 Assessment 1 (2)
    Last updated: Jan 2022

    Page 1

    ny. In other words the system of the performance management starts with the initiation of the job and ends up with the leave of an employee from the company. This interaction is about the clearance of the concept, determination of the objectives, identification of goals, collection of feedback and review of results. In short, interaction between the employee and the manager proved to be the learning opportunity.

    Similar concepts

    Indeed, Vodafone has huge competitors that are implementing the idea to have new promotions to reach new targets and markets. A clear example of this is Telstra that is offering new services in big cities of Australia like Sidney and Melbourne. Therefore, it is important that Vodafone analyse competitors promotions to create a promotion to balance the competition.

    Target audience

    the target audience that will be benefited by doing this new promotion will be men and women with ages between 20 to 35 years old that are those professionals and students who like to buy new phones and data phone services. The target audience will be also people with salaries higher than $50000 per year.

    Ideas

  • Gather competitor’s information
  • Allow all workers to participate in decision making.
  • Reward workers that achieved business objectives
  • Encourage critical thinking in all work processes.
  • Reduce workload and increase work commitment.
  • Listen carefully and encourage respect in the workplace.
  • Australians needs to have more promotions to purchase and engage with the company.
  • Therefore, Vodafone should implement more promotions to satisfice customer’s needs.
  • This idea will benefit the client and the company because there will be more clients engaged with the company.
  • In the current society of the human resource management (HRM), organizations know the potential of the changing dynamics of the evolving world. Today people are more centric around the human development programs to sharp the skills so they can survive in the competitive environment of the age of globalization.

    World has witnesses the remarkable changes in the recent decade due to the advent of the technology, so it is the need of the hour for the organizations to address the issues of the performance management on the grounds of the new trends.

    The calamity in the circumstances is that if manager has to face the low norms performance along with the extreme cohesive group then this leads towards the disastrous situation because of the output i.e. low productivity. Team members tilted towards their personal goals rather than collective goal. In other words the system of the performance management starts with the initiation of the job and ends up with the leave of an employee from the company. This interaction is about the clearance of the concept, determination of the objectives, identification of goals, collection of feedback and review of results.

    Training and development of the employees is the continuous process and performance management system helps to identify the opportunities of the employee’s development. Evaluation of the employee’s performance of the year helps to admire its achievements throughout the year. This approach prevail the sense of achievement in the employee. Appreciation in the form…

    ...

    BSBCRT501 Assessment 1 (2)
    Last updated: Jan 2022

    Page 2

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