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BSBINM601 MANAGE INFORMATION AND KNOWLEDGE
Miss Saowalak PHONTHAWI (Stephanie)
Advanced Diploma of Leadership and Management
TASK 01: Review Data and Information
Assessment title: BSBINM601 Manage information and knowledge
Assessment Objective: To comprehend as how to source, gather and review data and information and utilise formal and informal networks to identify and analyse business problems and issues.
Appendix 1 – CoffeeVille – You’re brief
Appendix 2 – CoffeeVille business information
Appendix 3 – Customer and marketing information
Appendix 4 – Management and team meeting summaries
Appendix 5 – Online researched paper (Attached in the appendix section)
Background: Coffeeville supplies high quality, fair trade coffee and superior hot and cold gourmet food and beverages to customers in Melbourne’s central business district (CBD). Customers are served by well trained, knowledgeable staff who provide fast and friendly service. It is owned and managed by partners EMMA and Rufus Belcastran. They opened their first store in 2009 and have since expanded to four coffee shops in and around the CBD.
Also the business has been profitable and steadily expending for the last 4 years .The owners of the coffee shops have approached I to Information Professional who is assess their business’s operational and financial status in preparation for the year ahead.......
To Identified business problems and issues: From the information the problems and issues is:
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