758205_1_Student-s-Brief-BSBINN601B

BSBINN601B Manage organisational change

Assessment

Assessment 1 – Theory Assessment

BSBINN601B Manage organisational change

Recommended text: Cole, K. Management Theory & Practice (Chapter 21) and IBSA resources

Performance objective

The candidate will demonstrate the skills and knowledge required to identify change requirements for an organisation.

Assessment description

Using the scenario information supplied, the candidate will identify strategic change needs, review existing policy, monitor trends in the external environment that impact on organisation’s objectives, identify operational change objectives, prioritise change requirements and consult experts or specialists to assist in identification of change requirements and opportunities. The candidate will then write a report to management outlining the change requirements.

Procedure

●Goal A: Implement PDA/ GPS usage (productivity function) on truck fleet in the first quarter of the 2012 financial year. Requires a half-day training session.

●Goal B: Implement one person/truck policy using automatic lift gates in the first quarter of the 2012 financial year. Requires a half-day training session.

Drivers have historically reacted negatively to change. Change implemented in the past has met with resistance and was therefore difficult to implement. Drivers have in the past done their best to block any changes from being implemented, even going to the lengths of threatening strike action and having the union involved to assist with resolving the issue

Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals.

Fast Track Couriers currently allocates two drivers per truck to ensure that drivers are able to load and unload heavy packages. The strategy going forward is to remove the need for having two drivers per truck by installing an automatic lift gate on the back of each gate at a cost of $10,000 per truck. It is the fast track courier’s intention to use these surplus drivers to drive the new trucks that will be purchased to enable the company to extend its services to regional NSW.

Review the organisation’s performance against objectives with regards to its:

A performance gap occur if the current performance of a process, work unit, or employee is different than the desired performance as reflected in baseline or standards.

Currently Fast track is using manual loading and unloading which reduce them to deliver maximum of 3 deliveries in an hour, but if we install automatic gates driver can deliver 5 deliveries in an hour. So company performance is under

When listing opportunities consider everything that helps to grow business (technology, Market growth) Fast track have the opportunity to expand their business in the regional side of the country, get the latest technology, new training programmes for the employees to awareness of changes

There are many internal and external threats business can face during the change in business structure (operational, strategically) like change in market trends, economical up and downs, new regulation from the government, change that affect to access to your business and competitive threats, also consider some internal threats like labour issues.

Manger have always been faced with the need to make decision that effects employees, customers and stakeholders. Now the business going to implement new methods and introducing to technology that will replace the old work procedure.

Introducing automatic gate for loading and unloading will make work…